The product sold by Rental Vehicle Excess Insurance is a reimbursement insurance. It works similarly to travel insurance. If you cause damage to the car while it is in your possession, the car rental company will assess the cost to repair the damage and then charge your credit card for the damage cost.
You would then lodge a claim to Allianz Global Assistance (AGA) to obtain reimbursement for the assessed claim value up to your chosen excess cover value; either $4,000, $6,000 or $8,000.
Upon receipt of the required information, AGA will process your claim within 10 working days.
Full product terms and conditions are outlined in the Product Disclosure Statement (PDS).